Alternative dispute resolution:

The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under ec.europa.eu/odr

(https://ec.europa.eu/consumers/odr).

We are a member of the initiative "FairCommerce" since 08.01.2016.

For more information, see:www.fair-commerce.de
www.haendlerbund.de/faircommerce (https://www.haendlerbund.de/de/haendlerbund/interessenvertretung/faircommerce).

Feedback

If you have any questions, suggestions or constructive criticism about our project, please contact us via info@textilcommerce.de If someone believes that they have discovered justified legal violations, we ask for informal notification. We will do everything we can to address your concerns. In connection, we would like to point out that we do not consider warnings to be informal. We know that warnings are usually not sent out of a specific interest in order to remedy a violation of the law, but rather improperly with the primary intention of generating proceeds. We would like to point out that if we receive warnings, we will have them checked by our lawyer and, if necessary, rejected. We will invoice the sender of the warning for the costs incurred and the damage we incurred.